Introducing Creative Visions Live 365: Small Business Essentials™. Practical, managed marketing for busy small business owners. Explore the program.

AI search visibility

AI SEO, AEO, and GEO: What Actually Helps Your Business Get Found?

Just when you thought you had SEO figured out, here come two more acronyms: AEO and GEO.

And wouldn't you know it? There are already people promising to get your business recommended by ChatGPT, featured in Google's AI answers, and discovered by customers through techniques you've supposedly never heard of.

Sounds pretty good, doesn't it?

There's just one problem. Some of what's being sold as revolutionary AI optimization looks a lot like the solid SEO work businesses have relied on for years.

The way people discover businesses is changing, and that deserves attention. But before you pay for a new acronym, let's look at what's actually changed, what Google recommends, and what a marketing provider can realistically do for your business.

What do SEO, AEO, and GEO mean?

SEO, or search engine optimization, is the work of helping a website become easier to discover and understand in search. That can include improving content, making important pages accessible to search engines, and maintaining accurate business information.

AEO, or answer engine optimization, generally describes efforts to make information useful when a search experience presents a direct answer to someone's question. That answer might appear in a search result or another tool that summarizes information.

GEO, or generative engine optimization, generally describes efforts to improve visibility in experiences that use generative AI to create responses, often drawing on information from websites and other sources.

The terms overlap, and providers don't always use them in exactly the same way. They're useful descriptions of what someone is trying to accomplish, but they don't automatically represent three separate services your business needs to buy.

Consider a homeowner looking for a chimney company. They might search Google for a nearby provider, read local reviews, or ask an AI tool what to look for before scheduling an inspection. Each approach begins with a different question, but the homeowner still needs clear information about services, contact details, and reasons to trust the business.

What has changed about discovery?

Traditional search results give people links, local listings, and other information to explore. AI-powered experiences may also assemble an answer, compare options, or point readers toward supporting sources. Someone can ask a detailed question, add context about what they need, and follow up without starting over.

That means a prospective customer might encounter information about your business before visiting your website. They might also see an incomplete or inaccurate description, or find other businesses in an answer that doesn't mention yours.

Different platforms find and present information in different ways. OpenAI explains that ChatGPT can search the web and provide links to sources. Google describes how its generative AI features draw on its search index and ranking systems. Those explanations are specific to the companies providing them, so don't assume every AI product works the same way.

What does Google actually recommend?

Google's guidance for generative AI features in Search is a useful place to start if you're trying to separate practical advice from a sales pitch.

Google says established SEO practices remain relevant to features such as AI Overviews and AI Mode. It recommends useful, original content, a clear technical structure, and current local business information where appropriate. It also connects its generative AI features to the search ranking and quality systems it already uses. Google even addresses AEO and GEO directly, explaining that, from its perspective, optimizing for generative AI search is still SEO.

For a page to be eligible to appear in Google's generative AI features, Google says it must be indexed and eligible to appear in Search with a snippet. The site must also be included in those features under Google's Search Console settings. Inclusion is the default, though a property can inherit a different setting from a parent property. Meeting the requirements doesn't guarantee that a page will appear.

Google is also clear about several things its AI search features do not require:

  • An llms.txt file, a text file some services may use to understand a site. Google says it does not use the file for Search.
  • Special AI-only schema, which is a form of structured data used to describe information on a page. Structured data can still be useful for other Search features, including eligibility for certain rich results.
  • Breaking every page into tiny pieces or rewriting everything in a special style for AI.

If someone claims one of those steps is the secret to appearing in Google's AI answers, ask them to explain that claim alongside Google's own guidance. The company also warns that third-party tools do not have access to its internal ranking or AI systems.

These points describe Google Search. Other platforms may have different documentation, access requirements, or features. Checking those differences is sensible; assuming that a single shortcut works everywhere is not.

What can a business improve?

Make the important facts easy to verify

Start with your business name, services, phone number, hours, location or service area, and website. Check the information on your website, Google Business Profile, and the other sources your customers actually use.

If a landscaping company no longer serves a town, an old service-area page can create confusion. If a practice has moved, an outdated phone number or address can send a prospective client in the wrong direction. Correcting those details helps customers and gives search experiences more reliable information to work with.

You don't have to chase every obscure listing on the internet before making progress. Start with the sources that matter to your business and correct what you can access.

Explain what you do in language customers understand

Read your main service pages as if you've never heard of your company. Can you tell who the service is for, what problem it addresses, where it's available, and what someone should do next?

If the answer is buried under phrases like “innovative solutions,” give readers the details they actually need. A contractor can explain what an estimate covers and what changes the price. A career school can clarify program requirements and how prospective students move from research to enrollment. A professional practice can describe the situations it helps with and what a first conversation involves.

Specific explanations help customers make decisions and give search systems a clearer picture of what your business offers.

Publish knowledge you can actually contribute

A useful article does more than repeat a definition someone can find everywhere else. It can answer a question customers regularly ask, explain a meaningful tradeoff, or share a perspective grounded in your experience.

For example, instead of publishing another generic list of home-maintenance tips, a chimney company might explain what commonly changes the scope of a repair estimate. A homeowner walks away with a better understanding of a real decision, and the business has demonstrated its expertise without stuffing the page with every variation of “chimney repair near me.”

Google cautions against producing large amounts of content primarily to manipulate search results. A smaller collection of resources that genuinely helps your customers can be a better use of your time than a pile of interchangeable articles.

Make sure important pages can be reached

Search systems need access to a page before they can evaluate its contents. Technical issues, incorrect indexing settings, broken links, or overly restrictive crawler rules can get in the way.

You don't need to become a developer to ask good questions: Can Google find the pages that matter? Are those pages being indexed? Does the site work on a phone? Are legitimate search crawlers being blocked unintentionally?

The details can differ by platform. For example, OpenAI's ChatGPT search guidance says a site needs to allow its OAI-SearchBot crawler and permit traffic from the published crawler IP addresses to be eligible for inclusion. Google has its own requirements. Check each platform's guidance instead of assuming one set of rules covers them all.

Give people a reason to believe you

Credibility takes more than calling your business “trusted” or “industry leading.” Show the evidence that makes sense for your work: accurate credentials, relevant experience, examples of completed projects, customer reviews, or explanations that demonstrate how you approach a problem.

Keep that proof truthful and current. A real project description or an honest explanation of your process gives a prospective customer more to work with than a claim you can't substantiate. Outside sources can provide additional context, but buying questionable mentions won't replace a business presence that holds up when someone looks closely.

Be careful with guarantees and AI-only shortcuts

There is nothing wrong with asking an agency how it considers AI-powered discovery. The useful questions are what it will actually do, why the work makes sense, and how it will report progress.

Be skeptical of guaranteed ChatGPT recommendations, promised AI citations, secret ranking formulas, or large batches of nearly identical pages. No agency controls what an independent platform displays in every response.

A provider can correct information, improve relevant pages, address technical obstacles, and study available search data. Before signing, ask to see the scope in plain English: Which pages or profiles will be worked on? What information will be reviewed? How often? What falls outside the plan?

A worthwhile answer should make sense without a new acronym doing all the selling.

What can you realistically measure?

Start with the information your existing tools can provide, then connect it to the business outcomes you care about.

  • Google Search visibility: The regular Search Console performance report can show search impressions and clicks. Google also offers generative AI performance reports. The dedicated Search report shows impressions and the pages appearing in features such as AI Overviews and AI Mode, along with information such as country, device, and date. Google says the report may not appear if a site hasn't received enough impressions. It covers Google's experiences, not every AI platform.
  • Website activity and inquiries: Analytics can help you see which pages people visit and, when tracking is configured, which actions they take. Review inquiries and their quality alongside traffic. Attribution won't capture every customer's path or every mention that happens without a website click.
  • A small set of realistic questions: Try questions a potential customer might ask and record the platform, wording, date, sources, and any inaccurate details. Check them periodically for patterns. One response is a snapshot, not a stable ranking or a complete measure of visibility.
  • Customer conversations: Ask new customers how they found you when appropriate. Their answers can add context that a dashboard misses, even if they don't provide a perfect attribution record.

An impression, citation, or visit can be useful evidence, but it isn't the same as a qualified inquiry. Look at the whole path: how someone found you, what they learned, whether they took the next step, and whether the conversation was a good fit.

Where Get Found fits

At Creative Visions Digital Media Group, we treat AI-powered discovery as part of a broader search visibility effort. The work begins with what your business needs and stays within the scope of the plan you choose.

Get Found starts with Core, which manages your local presence and reputation, including your Google Business Profile and checks of core business information. Core does not include ongoing website SEO.

Standard adds ongoing local SEO and optimization of priority website pages, along with search and competitor monitoring. Growth provides deeper technical and search analysis, more frequent optimization, and additional planning and coordination. As search experiences evolve, relevant AI-discovery considerations can inform the existing work where reliable information and the agreed scope allow.

The goal is to make your business easier to find, understand, and choose. If you're unsure where the biggest gap is, we can talk through what customers are encountering now and which level of support makes sense.